What is the MIBA?: A Case Study on Measuring Inclusion and Belonging
Mattingly Solutions prides itself on providing diversity, equity, and inclusion (DEI) solutions grounded in measurement. A core example of this measurement-based practice is our Mattingly Inclusion and Belonging Assessment (MIBA). The MIBA is our data-driven, scientifically backed approach to measuring DEI and belonging in your organization and providing you with tangible steps to take to move forward.
In order to explain how the MIBA process works, let’s do a case study of an organization that brings Mattingly on to use the MIBA, which we’ll refer to as Organization X.
Step 1: DEIx Discovery Session & Executive Interviews
The first step of the process is getting to know Organization X and ensuring stakeholder buy-in through conversations with executive leadership. These conversations provide crucial context and background that will lay the groundwork for the road ahead.
Step 2: Live Kickoff & MIBA Survey
The second step of the process is sharing information with all of the employees in Organization X and engaging them to provide their feedback. This involves a live kickoff event paired with the launch of the MIBA survey.
What is the MIBA survey?
The MIBA is a scientifically validated survey of inclusion and belonging. What does that mean? It means that statistical best practices were used to develop and validate this survey and its questions. This allows us the confidence to say we are measuring what we intend to measure. If you measure something poorly, you cannot trust the results. An invalid survey, or a survey that is a ‘black box’ (i.e., you have no idea how valid it is), can lead to inaccurate decision making and, therefore, wasted resources.
The MIBA survey includes 50 items, assessing perceptions of equity, inclusion, and belonging, along with demographic items and open-ended questions to allow for feedback from respondents.
Step 3: Targeted Focus Groups & Strategy Session
After Organization X finishes their MIBA survey, results are analyzed to determine how the organization is performing on diversity, equity, inclusion, and belonging, resulting in a comprehensive MIBA score. From the survey, analyses will also show which demographic groups responded lowest to the items related to belonging. These groups will be specifically addressed via focus groups.
Focus groups are designed to invite open discussion among individuals who share a common identity to determine what challenges they are facing at Organization X. Findings from these focus groups will be paired with the findings from the executive interviews from Step 1 and the survey in Step 2 to present results back to the key stakeholders of Organization X. This presentation will set the stage for a strategy session in which our consultants will help set a plan for how to address some of the challenges and opportunities that respondents have raised through their survey answers as well as interview and focus group discussions.
Step 4: Intervention Planning & Strategy Support
Grounded in the data presented to them in Step 3, Organization X will plan their next steps, focusing on the strategy determined in Step 3 to guide future interventions and action steps to improve DEI in their organization. These interventions and strategically aligned initiatives will target those challenges and opportunities that were measured in order to provide tangible change.
Step 5: MIBA Post-Intervention Data Collection